![]() The method used in this research is the qualitative method with a descriptive approach. This paper aims to show the other side of those perceptions that can be perceived as an opportunity and also a challenge. This has an impact on the formulation of problem-solving action plans that are faced during a pandemic. Educational services limitation and lack of understanding in learning application/platform is a problem that is still concerning for teachers, students, and parents. This perception is mistaken when used for understanding reality. The use of digital technology with accessibility, connectivity, and flexibility is often seen as a learning solution during a pandemic. ![]() Quality education services relating to issues of ownership and control technology. One of the fundamental problems that undermine education during the pandemic Covid-19 is quality educational services that are accessible to all students.
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